Privacy Policy
This policy explains how PrimeBuild collects, uses, stores, and protects your personal information when you use our website and services.
We respect your privacy and are committed to protecting your personal information. By using this website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect information you provide directly to us when you contact us, submit a form, request a quote, or communicate by phone, email, or WhatsApp.
- Name, phone number, email address, and other contact details.
- Project information such as location, budget, service type, and requirements.
- Any message or supporting information you choose to send us.
2. How We Use Your Information
We use your information to respond to enquiries, provide quotations, arrange inspections, deliver services, and improve our communication and website experience.
- To reply to enquiries and project requests.
- To prepare estimates, proposals, and service recommendations.
- To manage customer relationships and service follow-up.
- To improve our website, content, and support process.
3. Sharing of Information
PrimeBuild does not sell your personal information. We may share relevant details only when necessary to provide services, respond to your request, or comply with legal obligations.
- With internal team members who handle your request.
- With trusted service providers involved in delivering your project.
- When required by law, regulation, or legal process.
4. Cookies and Website Data
Our website may use basic cookies or similar technologies to improve functionality, understand traffic, and support a better browsing experience.
5. Data Security
We take reasonable technical and organizational steps to protect your information from unauthorized access, alteration, disclosure, or loss. However, no internet-based system can be guaranteed to be completely secure.
6. Data Retention
We keep personal information only for as long as necessary to respond to your enquiry, provide our services, meet legal obligations, or maintain business records.
7. Your Rights
Depending on applicable laws, you may have the right to request access to your data, ask for corrections, or request deletion where appropriate.
- Request a copy of the information we hold about you.
- Ask us to correct inaccurate information.
- Request deletion of information where legally permitted.
8. Third-Party Services
Our website may link to third-party services such as YouTube, WhatsApp, or external websites. Their privacy practices are separate from ours, and we are not responsible for how they handle your data.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with a revised update date.
10. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact PrimeBuild through the Contact page on this website.